Offer your customers a modern, co-branded energy app that makes bills, rates, usage, and savings opportunities easier to understand, without building or managing your own customer portal from scratch.
Why Choose Jotson?
Give customers clearer self-serve answers about bill changes, usage spikes, rates, and cost drivers before they contact support.
Use timely alerts, insights, and recommendations to give customers more reasons to return to your app or digital experience.
Show customers where they can save and what to do next, so your utility becomes a more helpful energy partner.
Use clearer customer education to improve engagement, participation, and progress toward conservation and efficiency goals.
Offer your customers a co-branded app experience that makes usage, costs, rates, and savings opportunities easier for them to understand — and easier to act on.
Jotson’s utility customer engagement software gives your customers simple visual dashboards that make monthly and annual energy costs easier to understand and track.
They can see electricity and natural gas usage, spot spikes, and break costs down by energy type, consumption, carbon emissions, taxes, and fees.
Send your customers app alerts and recommendations based on their actual usage, not generic assumptions. Notify them when costs change, usage patterns shift, or switching plans* could create a savings opportunity.
*Available today in Alberta and Ontario, with more markets coming.
Help your customers understand what to do next once an opportunity is identified.
With Jotson’s utility customer engagement software, customers can get clear next steps on whether to switch rate plans, explore solar-related rate options, or evaluate an efficiency upgrade like a furnace replacement — so they can capture more savings.
Show your customers what’s happening with their energy, why it matters, and how they can take action.
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Give customers a simple, helpful way to understand their energy.
With clearer bills, timely insights, and practical savings guidance, your
utility can build trust while improving engagement across key programs.
